Frequently Asked Questions

Everything you need to know about your Seora Skincare journey.

Are Seora Skincare products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We avoid harsh synthetic fragrances and parabens to ensure compatibility with sensitive skin types.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product (even if opened) for a full refund or exchange.

Are your products cruelty-free and vegan?

Absolutely. Seora Skincare is 100% cruelty-free and we do not test on animals at any stage of production. All of our current product offerings are also 100% vegan.

How should I store my skincare products?

To maintain the potency of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight and extreme temperature fluctuations.

Can I track my shipment?

Once your order has been processed, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.